If you are unhappy with your order or just need to return a product(s), you can now process your own return Click here If you need assistance please call customer service at (1-888-400-5630). Put the unopened product back in the box. Seal the box. Place the UPS Return label on the outside of the box. Make sure no other labels are on the box. Then drop the box off at your local UPS office. You can always send it on your own to Univa 214 N 1000 E STE B St.George , UT 84770. Once we have received your return to our facility, we will process a refund for that item(s). We do NOT refund any shipping costs.